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Taylor Kia Of Toledo

Taylor Kia Of Toledo

www.taylorkiatoledo.net
What is your customer experience with Taylor Kia Of Toledo?

Taylor Kia Of Toledo Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Taylor Kia Of Toledo has 1.5 star rating based on 13 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Can sell it to ya, Good work.
    Cons: Cant fix issues that dont replicate while in there shop, Getting a new car with engine problems, Salesman.

  • Recent recommendations regarding this business are as follows: "Stay away".

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Top Taylor Kia Of Toledo Reviews

Critical Review

"Turned down leasing"

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Good enough credit score, plenty of money to make payments, refused lease they lie, don't shop here, plus commercials lie, zero down, $99 a month, I do not...

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Anonymous
map-marker Toledo, Ohio

Turned down leasing

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Good enough credit score, plenty of money to make payments, refused lease they lie, don't shop here, plus commercials lie, zero down, $99 a month, I do not care about the payment, they would only sell, and only wanted to sell me used, no other dealership in Toledo did this. It's all about commission and being pushy, the even on used wanted 2500 down, 300 a month, they need to put away the crack pipe, remember, customer gets what they want, do not need a salesman to sell me what I don't want.

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User's recommendation: Stay away

viola c Ytk

Lost statement

I was there for service on 9/9/21 and accidentally left my receipt in the lady's bathroom. Could someone please send me a copy of this bill.

.

The one they sent is dated 7/23/21. Thanks From Viola Conley, Central location.

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Pros:
  • Good work

Preferred solution: A copy of bill dated 9/9/21.

Allan O

Dont call the dealership always call corporate and have them try to contact them for third party witnesses

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Taylor Kia Of Toledo - Dont call the dealership always call corporate and have them try...
Taylor Kia Of Toledo - Dont call the dealership always call corporate and have... - Image 2

2019 forte Doors were not aligned bunch of hastle 3 days later.then water started to pour under dash passenger side they said they would blow out the condensation line out and 1 week later happened again entire floor soaked .gt an oil change and they gave me a complimentary car wash w out my knowledge and scratched 3/4rs of the car so they said they would buff it out but they called and said i would have to remove the plastadipped bumper and part of the hood so they could buff out there scratches .i said no buff around the protective coating i paid for to preserve it longer...now they say u dash isnt leaking so dont know until it happens in there shop....floors ruined n stink...then window motor went out told me to bring back the rental and they will let me knows when my part comes in .heading there tomorrow w insurance adjuster to total it for a soaked dashboard

View full review
Loss:
$10
Pros:
  • Can sell it to ya
Cons:
  • Cant fix issues that dont replicate while in there shop
Reason of review:
Damaged or defective

Preferred solution: Price reduction

Carl E Oge
map-marker Sylvania, Ohio

Don't go there! They are liars and cheat and misrepresent everything. Scam and beat you down.

They sold us a car that was "NEW", but had 3000 miles on it and told us that it was used as a test car. They would give us a good deal and provide us with insurance on tires and paint at no cost.

Said they would give us the 2016 Kia Soul for 16,000. They throw paper work around in front of you and have you sign, telling you that you already know what was discussed, you really don't get to look at anything. The financing was increased from 4 to 6 years which I just found out, and they added all kinds of insurances to the figures (which they said were free).

Now we have a car we have to pay on for 3 more years and still owe more than the original price quoted. They are crooks and lie like crazy.

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Loss:
$13
Cons:
  • Should be put out of business
Reason of review:
Overcharged added expenses and lied to about contracat

Preferred solution: Let the company propose a solution

1 comment
Guest

They charged me $8000 for a warranty on a Kia Forte. These people should be jailed and put out of business by the Attorney General.

Latrina S

Don't buy it

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My car has given me engine problems and now I have a problem with the headlights and it is a new 2019 Kia Forte

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Cons:
  • Getting a new car with engine problems
Reason of review:
Bad quality

Preferred solution: Full refund

1 comment
Guest

Recall on headlights?

Anonymous

Waste of Time. Dishonest. Condesending.

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The salesman implied that the deal we were looking for was possible to encorage us to take the hour plus trip to the dealership. Once there, they offerred 30% less for my trade than what their own online tools calculated and increased the cost of the vehicle we wanted to purchased.

When I brought up the conversation we had on the phone, the salesman actually laughed at us and said he would have never said that.

The entire experience was negative and I will never give them the opportunity to earn our business in the future. In the end, it didn't have anything to do with the money, it was a matter of integrity, which we take very seriously.

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Reason of review:
Pricing issue
Anonymous

Strung Along

In early December a Taylor Kia employee stopped into Precast Concrete in Blissfield, Michigan to inquire about my 2016 Promaster cargo van which I had parked there to sell it. He said he was interested in purchasing it for a parts truck.

I followed up with both a phone call and an email. I received a call from Kirk requesting that I bring it into the Central Avenue, Toledo dealership to have it appraised. Although I agreed, I made it crystal clear the I was not interested in purchasing any more cars, and that I could not sell it for less than my pay off of $23,125. I had suffered a serious leg and foot injury coupled with double bypass heart surgery rendering me unable to drive commercially.

On December 18, I drove my truck 35 miles to the Toledo dealership, and while en route I received a phone call from Kirk confirming my appointment. I met with Moe, the used car manager, who appraised my van. While I sat in his office I heard him sing the praises of my van to the parts manager. Moe said it was immaculate, well maintained, at good price, and he recommended it for purchase.

He then informed me that Mr. Taylor would need to sign off on the purchase, and Moe would be calling me back as soon as he made contact with Mr. Taylor. After numerous follow up calls, Kirk finally called me back on January 4 to inform me that Mr.

Taylor said that the price was too high and decided to pass. Not only was the price established from the get go, but also it was posted on the side of the van.

I do not understand what happened to negate the purchase, but this decision could have been made three weeks prior without stringing me along. Somehow I cannot believe that Taylor Kia makes all its auto business decisions in this similar fashion.

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Reason of review:
Pricing issue
Anonymous
map-marker Toledo, Ohio

THEY LIE TO GET YOU TO THE DEALERSHIP

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I CALLED AND ASKED TO SPEAK WITH THE NEW CAR SALES MANAGER I GOT (ANGEL) HIS ASSIANT SHE TOLD ME TO GO TO THE DEALERSHIP IN TOLEDO AND THE SALES MANAGER WOULD MEET ME THERE AT 11:30 TO GIVE ME AN APPRAISAL ON MY CAR, I GET THERE AND I AM TOLD THAT HE IS NOT THERE AND IN FACT HE WOULD NOT BE IN ALL TODAY. SO I WASTED AN HOUR AND HALF AT THE DEALERSHIP ONLY TO BE TOLD NO, AFTER ANGEL TOLD ME THAT WITH MY CAR AND THE DEALERSHIP GIVING ME 8500 OVER BLUE VAULE THAT I WAS APPROVED, WELL THAT WAS A LIE.

AND AS FOR TRYING TO GET MR STEVE TAYLOR RETURNING A PHONE CALL THAT WILL NEVER HAPPEN HE IS TO BUSY ON THE GOLF COURSE AND OR AT THE BAR.

WHEN YOUR FATHER HAS A BIG BANK ACCOUNT BY RIPPING PEOPLE OFF WHAT DOES HE OR HIS DAD CARE ABOUT WASTING THE TIME OF THE LITTLE PEOPLE. STEVE TAYLOR SAYS HE IS A DEALER FOR THE PEOPLE THAT IS A JOKE LISTEN TO HIS ADS ALL THE WAY TO THE END YOU WILL SEE HOW HE COVERS HIS ***, I AM GOING TO PUT TAYLOR KIA ON BLAST BOTH ON HERE AND ON SOCIAL MEDIA THE PEOPLE NEED TO KNOW THAT THIS DEALERSHIP DOES NOT CARE ABOUT YOU OR YOUR TIME.

View full review
Loss:
$200
Reason of review:
lying to get me to the dealership

Preferred solution: Let the company propose a solution

Anonymous

You will have your time wasted and be bullied.

Nice enough salesman, but not helpful as far as knowledge about the vehicle. I was straight forward about what we were looking for, other offers we'd received and what we wanted to spend.

Felt a bit degraded when he decided to tell me the value of the car we were interested in, saying they already had it priced below trade in value. Ummmm...okay then don't sell it to me for what I can afford, it isn't rocket science. After dinking around showing me paper after paper of what the value of the vehicle was I started to gather my things. He then said what number would make us earn your business.

I gave him the number, same number I gave before. He went back to the secret room (for the 3rd time) and came back with a guy that was pretty disrespectful. Again, trying to make me feel bad for offering what I could afford (and was a fair price as I've been shopping around and had two other dealers quote me the same price for similar vehicle). He did come down another $400 (after I was told they couldn't do any better the first two rounds).

When I said no he started to actually be a bully. Holding onto my car keys and telling me what a great deal this was, asking who wore the pants in my marriage. It was ridiculous.

Too many options to tolerate that behavior. At that point they could of given us the car for free and we'd of said no.

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Reason of review:
Poor customer service
1 comment
Guest

They did the exact thing to us.....

Anonymous
map-marker Tyler, Texas

Taylor Kia - 2014 Ford Focus Car Review from Tyler, Texas

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In November of 2015 I purchased a 2014 Ford Focus from Kia of Lima. Never was I told about 2 recalls and a transmission issue.

2 days after my purchase I took the car back my salesman Dave eversole told me this is how the car is supposed to run. Upon acceleration it jerks it cuts off it jerks forward and suddenly will lock up at any time. I have been back

to Kia numerous times with same issue was told to take it to a Ford dealership took it to 2 issue still not resolved. I am stuck at this point with this piece of *** and no options or help at this time.

My advice to anyone seeking a new or used vehicle would be stay away from Kia of Lima do not deal with this dealership. They only look out for themselves and once the sale is made they could care less about you as a customer and are not willing to work with you anyway to make right anything that may be wrong.

They lie do not disclose the true things wrong with the vehicles they are trying to sell you. Stay away from Kia of Lima.

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Reason of review:
Damaged or defective
Anonymous
map-marker Adrian, Michigan

Really pissed

I had checked out pre-owned vehicles on the Taylorauto.com site.I knew exactly which vehicles I wanted to see.As soon as I mentioned them,the salesman told me that those weren't for sale and they were only for auction.Blatant lie.He refused to take me to the pre-owned cars,said the only ones they had were 2014 and up.He brought up a car that I repeatedly told him I did NOT want.To make this short,I am 66 years old and I was there for 6 HOURS.My car would not make it back to Michigan so I was stuck.The entire 6 hours I felt that I was brow beaten and told that they didn't have the cars I wanted.After 6 hours I was so stressed and near tears that I finally said F@#$ it and took the one that they had been shoving down my throat.I didn't even test drive it.So,I have a car that I don't want and by the way,when I left I drove right by the pre-owned lot that I was told didn't exist.

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Reason of review:
Not as described/ advertised
Jaela Uvw

Taylor Kia in Findlay

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Updated by user Mar 17, 2016

I will not stop until I get a meeting with Steve Taylor. I think the employees are keeping my complaints from him to save their jobs and it must stop.

Someone is going to get seriously hurt because of their incompetence. This is not right!

Original review Mar 16, 2016
We bought two Kias. Service dept is unsafe as they forgot to tighten bolts (causing front end to come apart while driving), put oil filters on correctly (causing oil to spew all over and eventually go dry).

My favorite is when I took my Sorrento in because of a loud noise in the rear end. After they made it look worse than it was with six mechanics looking at it for a half hour, they told me I had to have the whole assembly replaced...assembly cost $1500+.

I took it somewhere else, bearings were replaced, I added a much need set of four tires and total bill was $1600. Don't go there....they will rip you off!!!!
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Reason of review:
all of the above
1 comment
Guest

Not a word from Taylor Kia in Findlay! I figured as much. They are worthless!

Anonymous
map-marker Bowling Green, Ohio

Used Kia Soul From hail storm 2011

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i purchased a 2011 Kia Soul felt robbed. Was not told it was from 2011 hail storm and had a dent on the back left fender very disappointed.

Now I'm paying over price on a car I am not happy with. I feel like the salesman took advantage of me. I needed a car real bad but was taken advantage of. If I can get rid of this Kia Soul I will not go to another Kia sales event again.

they said in a year I could bring it back and trade it in if I don't want to keep it. Well guess what they lied now I have to keep it and I am paying way too much on a car I don't want.

View full review
Loss:
$17000
Cons:
  • Salesman
Reason of review:
Pricing issue

Preferred solution: Let the company propose a solution

1 comment
Guest

A Kia is worth less than a toaster. At least with a toaster you can make toast.

Kelsay Jwa

Taylor Kia - Review in Dealers category from Sidney, Ohio

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The worst! Scams and lies and no return phone calls. DO NOT go to taylor KIA in Lima!

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Reason of review:
Poor customer service
2 comments
Guest

Go with me I'm going to sue them for fraud.and made me take a gap 900and a trie 887.the guy that works for roadshow house was at taylor Volkswagen of Findlay.i grind them in Ohio attorney general.lets sue for our loses. I have. Matt that work..told me and my wife to put my boy to work he 14.the guy at roadshow house.offerd me 10,000 for my trade.2002 Ford Taurus.got 200 for it.

Guest
reply icon Replying to comment of Guest-1208020

Did you really think anyone would give you 10,000.00 for a 2002 used vehicle? No way would I believe anyone offering that as a sale price. Hopefully by now to you've found a vehicle you like and are happy with it.

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Anonymous
map-marker Toledo, Ohio

$400 for a used Kia?what kind of *** you think i am?

Me and my mom went there and we have a kia we bought at kisler ford and she only put $100 down and has low payments and we have had it almost 2 years and never missed or late on a payment and the fiance company said they would finace her a car if she traded it in,so we go to Taylor kia they kept tryin to get my mom in a new car and she can't afford that so they said they get her in a newer car and they couldn't get her in any used car for under $400 a month,they kept pushing her and its like dude she told you from the get go she could only do $300 or under what part of that did they not understand they aren't there for the people they are to bankrupt the people used car $400 i thought she was buyin a Kia not a caddilac or corvette so its like see ya.They are not real honest with they're commericals

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Reason of review:
Poor customer service
Anonymous
map-marker Cleveland, Ohio

Review

My mother was told they could not find what was wrong with her car an the salesman talked her into a NEW vehicle. The payment was to be $363 an the salesman (Brandon) left an went to Lima.

(I called an left him a message but no return call) the payment that made it to her bank is at $474!!! Needless to say my mother has been with hospice for cpl months now. Was driving then but not now :( have had the car less than 30 days!

I say *** She was not even aware enough to make that discision but her payment was not that much more for brand new. But now it is!!

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Reason of review:
Pricing issue

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